Windows live abuse

Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information.

Not enough pictures. Any additional feedback? Submit feedback. I followed the stated steps in reporting account problems and next thing i know my account has been closed for over a week now and not a word from any of the support teams at all.

Its not that someone has hacked my account, but it does look like somone has found a way of tagging spam e-mails with legitimate information to make it look like that e-mail account has been abused. My other e-mail account has been about for years, its been hacked, it gets spam and porn and all sorts of junk and yet microsoft leave it be and shutdown my clean good working account instead for me doing the right thing.

I searched forums to find what to do about it and found the common answer was to report to abuse hotmail. The next day my account was closed. I decided to contact support for another department and I received a response within 24 hrs. I told them I was aware that this was the wrong department and explained my problem of not getting response from Windows Live Hotmail Support.

I did everything they told me to do and after a week of corresponding with 5 different support agents from the wrong department I received an email telling me I had the wrong department??????? Yes, Very frustrating. One week later I had a reply that said my password is verified. I can sign in but it just says my account is closed. Do support people actually read emails? My msn account was also closed during a time when I was desperately seeking a free treadmill in Craigslist.

I have been blaming craigslist for this or my lack of knowledge on outlook express. However, my husband thinks its much more sinister. What is happening here? Thank you so much for your time. I responded to four different Craigslist postings for rooms to rent.

I am now stationed over seas and will be returning in a little over a month. I had several possibilites saved on my email, along with obviously, thier return email for future contact.

I lost everything I have done so far and am now back to square one. All my names, contacts, emails and phone numbers of these people are gone. I am way beyond mad at this point. I have sent two different requests asking them to look into my account. Is this the thanks I get for supporting our country, giving them the freedom and the right to just shut down my account. When I logged back in, my account was blocked.

I tried the secret question to no avail and my attempts to obtain a verification code via text message go nowhere. About a week ago Hotmail prompted me to change my password upon logging in. I tested the new password immediately by logging in from another PC, just in case I had been snookered. I then noticed there was a new feature to prompt for changing your password every 72 days. I am very suspicious this whole mess is caused by a Hotmail upgrade under the guise of added security.

Ultimately, I discovered that my cell carrier was not passing confirmation messages to my phone and once I enlisted the aid of my brother, was able to get back into my account.

Just had the same thing happen. I have been trying to locate an aopt for rent in London for a vacation in a few weeks. I was sending out responses to postings on Craiglist London, which seems to be rife with scammers. This is the only thing I can think of that t could have caused this.

I, also, have lots of messages and the address book that I need to be able to access! I just had this happen to me!! I made all my accounts import to Hotmail and now what? That sucks. Shame on MSN for providing a popular service and doing absolutely nothing to support it. My account was closed for no reason and it would seem that I have little or no recourse.

Being a recent victim of hijacked accounts I have become a bit of an expert on this issue, having spent multiple hours of trouble shooting. My accounts were hijacked, all the password recovery emails had been changed and confirmed, and one of my accounts was blocked and 24 hours later closed due to violation of terms.

COM is a great place to inform of any issues involving accounts being hijacked. About 30 days later I was told I can re-enter my new password recovery emails. I yet need to fully resolve this issue for it has not been 30 days yet, this is the link. COM for any other unresolved issues. If you have the patients you may use the Live Support Forums, but let me warn you, you could spend many days trying to resolve this issues and not be getting the proper help. I found the Live Moderators answers to be copied and pasted and lacked personal touch.

Here is the link:. I suspected my accounts were compromised due to Craiglist, so I created an account last week just for Craiglist. I have replied to ads only 3 days since I created this account and, I have received only a handful of replies.

Today I spent an hour reading and replying to ads on Craiglist, and later in the day I log in to check for any replies. To my expected surprise, my account was Closed due to violation of the terms.

I suspect Craiglist is a potential culprit in people losing their accounts, amongst other possible ways of course, for being hijacked. However Craiglist is a high risk factor for spammers hijacking email accounts.

I have also tried to get my Hotmail account back. It was closed for suspicious activity. The questionaire they want filled out asks for mobile phone number to send a code for unlocking. If a hacker can gain control of their server to get into my account, why would I want to leave a CC number? Try signing up fora new account… You cant without a cell Phone number… Ah.. I doubt my account was ever hacked and used to violate the terms of service.

I think they are lying to me and holding my junk mail hostage to get my information! Keep it. Ubuntu is a free secure OS.

You can even edit PDF documents, free! Hi, Windows Live Essentials has ended. You could try outlook outlook. Went to Outlook and gave up on Windows Live Mail. Now, the issue is getting the address book straightened out. It didn't come in nicely. I managed to get Windows Live Mail to work with help from members of this community, so all is good at long last. I had this problem about a week and a half ago. I found an article about this mentioning a bad update. The result was that I had more problems than enough.

So, I undid the system restore, which took over six hours as this included updating the registry. Nice of Microsoft to let me know. Then i hit the problem. Report abuse. Details required :. Cancel Submit. How satisfied are you with this discussion? Thanks for your feedback, it helps us improve the site. Previous Next. I then restarted the pc multiple times. No Change. Here is the fix Start the Registry Editor regedit. See more detailed instructions for this registry edit in another post by IllurionGray farther down on this page.